1. Introduction

Metapoleis Inc. (“us”, “we”, or “our”) operates the SUAPP ELF website (https://suappelf.com/), browser extensions, and associated services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used here have the same meanings as in our Terms of Service.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information (“Personal Data”), including but not limited to:

• Email address
• First name and last name
• Usage data and preferences

B. User Content (AI & Modeling Data)

To provide our AI and modeling functions, we process the content you provide:

• Prompts and Inputs: Textual descriptions, parameters, and instructions.
• Uploaded Files: 3D models (SketchUp files), images, and textures.
• Generated Outputs: The designs, textures, or models created by our AI or utilities.

Note: We may use "de-identified" or "anonymized" content to train and improve our AI algorithms.

C. Usage and Log Data

We collect information that your browser or the SketchUp extension sends whenever you visit our Service. This includes:

• Internet Protocol (IP) address, browser type, and version.
• The pages of our Service you visit, the time and date of your visit, and time spent on those pages.
• Device identifiers and other diagnostic data.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

• Cookies: Small data files stored on your device. You can refuse cookies in your browser settings, though some features of the Service may become unavailable.
• Tracking: We may use web beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

4. How We Use Your Data

Metapoleis Inc. uses the collected data for various purposes:

• To provide and maintain the Service: Including managing your subscription and account.
• To improve the Service: Analyzing usage patterns to optimize our AI models (AIFlow Elf, House Elf) and modeling tools.
• To communicate with you: Sending updates, marketing materials (if opted-in), and responding to support requests.
• To process payments: We use third-party processors; we do not store your full credit card information on our servers.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following situations:

• Service Providers: We may employ third-party companies (e.g., cloud hosting, AI infrastructure providers like OpenAI/Anthropic/AWS, and payment processors like Stripe) to facilitate our Service.
• Business Transactions: If Metapoleis Inc. is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet is 100% secure. We implement commercially acceptable security measures (encryption, firewalls) to protect your Personal Data, but we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

• Account Data: Retained for the duration of your account's existence.
• User Content: We may retain anonymized versions of prompts and outputs for AI model optimization even after your account is deleted, unless a specific deletion request is made.

8. Your Data Protection Rights

Depending on your location (e.g., GDPR in Europe), you may have the following rights:

• The right to access, update, or delete the information we have on you.
• The right of rectification: To have your information rectified if it is inaccurate.
• The right to object: To object to our processing of your Personal Data.
• The right to withdraw consent: At any time where we relied on your consent to process your personal information.

9. International Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, or country where the data protection laws may differ. By using our Service, you consent to the transfer of information to Hong Kong and other jurisdictions where our service providers operate.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent and aware that your child has provided us with Personal Data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By visiting our website: suappelf.com